Current Vacancies

Liberty Wines is one of the most dynamic and fastest growing wine companies in the UK, supplying a wide range of premium wines to all sectors of the trade including restaurants, regional wine merchants and multiple grocers and specialists. This growth has been driven by the award-winning quality of our wines, our service and our people.

Located in Clapham North, south west London, and accredited by Investors in People, Liberty Wines is an award-winning company that offers excellent opportunities for training and development alongside a great working environment.

We are currently recruiting for the following role(s):

Multi Drop Delivery Driver (sub contract)

An opportunity has arisen for a Multi Drop Delivery Driver (sub contract) to join our busy Warehouse & Distribution team.  Reporting to the Route Planner this role is responsible for the following:

Delivery Role
- Must have own van with the load capacity of Peugeot L2 Boxer or equivalent with satnav;
- Bluetooth hands free phone;
- Multi drop deliveries following a routed manifes;
- Carrying out customer collections;
- High attention to detail when following delivery and collection instructions;
- Full logging of required information upon completion of each delivery/collection;
- Completed delivery paperwork to be returned on time;
- All deliveries to be treated with the upmost care and attention;
- Must be fully compliant with all driver performance criteria.

Health & Safety
Work in accordance with Company Health and Safety policies and procedures. Must comply with Health and Safety requirements.

Person Specification
- A friendly and helpful personality;
- Punctual with excellent time management skills;
- A professional with high attention to detail;
- Pro-active;
- Strong ability to follow instructions;
- Exceptional team worker with the ability to communicate well with customers and colleagues;
- A clean driver’s license;
- Excellent knowledge of London and the surrounding areas;
- Physically fit with the ability to lift wine boxes and fully laden trolleys up and down stairs on a daily basis.

Hours
Tuesday to Friday 7am to 3pm with a willingness to be flexible when required and also work extra hours during peak periods.

Day rates
To be discussed at interview stage

Located in Clapham North, south west London, Liberty Wines is an award-winning company which offers excellent opportunities for training and development alongside a great working environment.

Please apply with covering letter and CV to [email protected]

Warehouse Assistant

An opportunity has arisen for a Warehouse Assistant to join our team.   Reporting directly to the Warehouse Assistant Manager, the role will have responsibility for the following:

The Role:

Warehouse

- Picking and preparation of orders for despatch
- Vehicle loading and unloading (hand ball and forklift)
- Liaison with Customer Services, and other internal departments, to ensure all queries/customer enquiries are resolved within service levels
- Ensuring service standards are maintained and work processes are followed and continually monitored to be improved

Stock Replenishment

- Stock put away from our daily stock replenishment
- Ensuring accuracy of stock put away into correct locations

General

- Working in accordance with Company Health and Safety policies and procedures
- Actively participate in continuous improvement activities
- Any other reasonable tasks as required

Skills & Experience:

- Flexi forklift licence desired but not essential
- Excellent accuracy and attention to detail
- Able to work unsupervised, and plan own workload
- Computer literate

Hours:

Early morning shift 4am – 12:30 and afternoon 1:30 – 10pm Monday to Friday (40 hours per week)

Salary & Benefits:

Salary is dependent on experience with the following:

- Discretionary personal bonus of up to 5% of basic salary based on performance against key objectives
- Participation in discretionary Company bonus scheme
- 22 days holiday rising to 25 days
- Stakeholder pension scheme/travel insurance
- Discounted wine

Please apply with covering letter and CV to [email protected]

Part-time Evening Customer Services Assistant

An opportunity has arisen for a part-time Evening Customer Services Assistant to work in our vibrant Customer Services department. This role is the first point of contact for our wide range of customers and is responsible for delivering the great service that Liberty Wines takes pride in.

Many of our customers take advantage of our overnight ordering service for London and our Warehouse and Customer Services teams facilitate managing, processing, and despatching those orders. 

The Role:
The successful candidate will be responsible for prioritising and processing emailed and answerphone orders throughout the evening Monday to Wednesday each week. Working as part of a close-knit team, we need people who are willing to go the extra mile to ensure exemplary service to each and every customer.

Skills & Experience:
- Reliable, conscientious with the ability to take ownership of issues;
- Self-motivated with a positive “can do” attitude to all tasks;
- Able to work under pressure and prioritise tasks:
- Team oriented and able to build good working relationships;
- Good problem solving skills with the ability to work things out logically;
- Exceptional attention to detail and accuracy along with good IT skills;
- Great written and oral communication skills;

Previous experience of an order processing or customer services role is essential.  Wine knowledge is not essential but a willingness to learn is.

Hours of work will be 2pm to 10.30pm Monday to Wednesday, however for initial training hours will be 9am – 5.30pm. 

Salary and Benefits:
Salary range will be dependent on experience with the following:
- Personal Bonus of up to 5% of basic salary based on performance against key objectives;
- Participation in discretionary Company bonus scheme;
- Individual and team incentive scheme;
- 22 days’ holiday rising to 25 days pro-rated;
- Stakeholder pension scheme;
- Travel insurance/Discounted wine.

Located in Clapham North, south west London, and Investors in People accredited Liberty Wines is an award-winning company which offers excellent opportunities for training and development alongside a great working environment.

Please apply with covering letter and CV to: [email protected]

Customer Services Assistant

An opportunity has arisen for a Customer Services Assistant to work in our vibrant Customer Services department. This role is the first point of contact for our wide range of customers and is responsible for delivering the great service that Liberty Wines takes pride in.

Reporting directly to the Customer Services Manager, the successful candidate will be tasked with sales order processing, customer support services and problem resolution. Working as part of a close-knit team, we need people who are willing to go the extra mile to ensure exemplary service to each and every customer.

Skills & Experience:

- Reliable, conscientious with the ability to take ownership of issues
- Self-motivated with a positive “can do” attitude to all tasks
- Able to work under pressure and prioritise tasks
- Team oriented and able to build good working relationships
- Good problem solving skills with the ability to work things out logically
- Exceptional attention to detail and accuracy along with good IT skills
- Great written and oral communication skills

Previous experience in an order processing or customer services role is essential. Wine knowledge is not a pre-requisite but a willingness to learn is.

Salary & Benefits:

Salary range will be dependent on experience with the following:

- Personal Bonus of up to 5% of basic salary based on performance against key objectives
- Participation in discretionary Company bonus scheme
- Individual and team incentive scheme
- 22 days’ holiday rising to 25 days
- Stakeholder pension scheme
- Travel insurance/Discounted wine

Please apply with covering letter, CV and salary expectations to: [email protected]